Hotel Night Receptionist – ibis Bridgwater

Is now the time for a new challenge? Join us on this journey – people first!

The 144-room Ibis Bridgwater – opened in March 2021 – is managed by Cycas Hospitality. The five-storey property incorporates a ground-floor restaurant  and meeting facilities. 

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our Ibis team.

At Ibis by Accor, we’re always looking ahead; We place people at the ‘Heart’ of what we do; We are refined; and We stand by our commitments.

The Role
We are looking for a responsible and reliable Night Receptionist to join our team at ibis Bridgwater. You will be responsible for ensuring the safety, security, and smooth operation of the hotel during the night, while providing excellent customer service to our guests.

Key Responsibilities

• Welcoming and assisting late-arriving guests

• Managing night check-ins and check-outs

• Ensuring the security of the hotel during night hours

• Carrying out regular security checks and patrols

• Cleaning and maintaining public areas, including reception, corridors, and guest facilities

• Setting up breakfast areas and carrying out light cleaning duties

• Handling guest queries and resolving issues professionally

• Completing night audit tasks and basic administrative duties

What We’re Looking For

• Previous hotel or night work experience preferred (but not essential)

• Friendly, calm, and professional manner

• Ability to work independently and make decisions

• Strong attention to detail and reliability

• Good communication skills

• Comfortable working overnight shifts

• Basic IT skills

What We Offer

• Competitive hourly rate

• Training and development opportunities

• Staff discounts across Accor hotels worldwide

• Supportive team environmen

EXCELLENT COMPANY BENEFITS

• Competitive Salary
• Exclusive employee discounted rates to Accor and Cycas hotels
• Continuous paid Training and Development opportunities
• Free Healthcare plan

***Cycas Hospitality is a hotel management company specialising in extended-stay hotels. We manage a number of award-winning hotels throughout Europe and we are delighted to add Quest to our portfolio***

If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***